Privacy policy
Last updated: June 2026
Megsan Group Limited ("Megsan", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information, and your rights in relation to it, in accordance with the New Zealand Privacy Act 2020.
Information we collect
We may collect personal information that you provide directly to us, including:
- Your name, email address, phone number and postal address;
- Property details and ownership or tenancy information;
- Information you provide through enquiry forms, appraisal requests and applications;
- Records of your communications and interactions with us.
We may also collect technical information automatically when you use our website, such as your IP address, browser type, pages visited and the date and time of your visit.
How we use your information
We use your personal information to:
- Provide property management and related services;
- Respond to your enquiries and prepare rental appraisals;
- Process tenancy applications and manage tenancies;
- Communicate with you about your property, our services and relevant updates;
- Improve our website, services and customer experience;
- Meet our legal and regulatory obligations.
Disclosure of your information
We do not sell your personal information. We may share it with trusted third parties only where necessary to deliver our services, for example, tradespeople for maintenance, credit and reference agencies for tenant screening, and the Tenancy Services bond centre. We may also disclose information where required by law.
Storage and security
We take reasonable steps to keep your personal information secure and to protect it from loss, misuse, unauthorised access, disclosure or alteration. Information is stored in secure systems and retained only for as long as necessary to fulfil the purposes set out in this policy or as required by law.
Your rights
Under the Privacy Act 2020 you have the right to request access to, and correction of, the personal information we hold about you. To make a request, please contact us using the details below. We will respond within the timeframes required by law.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience and analyse site usage. For more detail, see our Cookie policy. You can control cookies through your browser settings.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
Contact us
If you have any questions about this privacy policy or how we handle your information, please contact us at hello@megsangroup.co.nz or 022 103 3071.