Renting, made refreshingly simple
Move into a home that feels right from day one. Fast repairs, clear communication and a tenant dashboard that keeps everything about your tenancy in one easy place, so you can just settle in and enjoy it.
We're here to make your rental feel like home
From the day you move in, we keep things smooth and stress-free, sorting repairs fast, answering quickly, and keeping you in the loop. Less hassle, more enjoying your home.
Book a viewing
Found a place you love? Book a viewing in a few taps and pick a time that suits you.
arrow_forward descriptionApply for rentals
Apply online in minutes. Upload your details once, reuse them anywhere, and track your status in real time.
arrow_forward buildMaintenance requests
Log an issue in seconds with a photo. Our AI triages it instantly and dispatches a trusted tradesperson, day or night.
arrow_forwardYour whole tenancy, in one dashboard
Pay your rent with ease, log maintenance in seconds, track the live status of every repair, and reach your tenancy documents on the go. Everything you need to rent with confidence, all in one place.
Easy viewing bookings
Book inspections online in a few taps and pick a time that suits you, no back-and-forth needed.
Faster issue resolution
Your request goes directly into our management system, helping us respond and organise trades more efficiently.
Report maintenance in minutes
See when maintenance has been assigned, who's attending, and when the work has been completed.
Credit & background checks
Fast, secure credit and background checks handled as part of your application, all in one place.
Tenant screening & identity verification
Digital ID verification and identity capture, keeping applications secure for everyone involved.
Always in the loop
Clear updates at every step, so you always know what's happening with your home and never feel left in the dark.
Healthy homes compliance
Every property we manage meets the Healthy Homes standards, so your home stays warm, dry and safe.
Tenant portal
Pay rent, view your tenancy and reach your documents anytime, straight from your phone.
Responsive support
Real people who reply quickly and treat you with respect right through your tenancy.
Frequently asked questions
How do I book a viewing?
Found a place you like? Book a viewing online in a few taps and choose a time that suits you. You'll get a confirmation and a reminder, and can check in quickly when you arrive.
What do I need to apply for a property?
You can apply online through Megsan. Have your photo ID, proof of income and previous rental or character references ready, and you can complete the whole application from your phone.
What checks do you run on my application?
To keep things fair and secure, we verify your identity and review your credit and tenancy history along with your references. It's the same process for every applicant.
How do I sign my tenancy agreement?
Once your application is approved, we send your tenancy agreement digitally. You can read it in full and sign securely online, no printing or scanning needed.
How do I pay my rent?
Add your preferred payment method in your dashboard once, and pay rent in a couple of taps. You can see your payment history any time.
How do I log a maintenance request?
Open your tenant dashboard, follow the prompts, add a short description and any photos or videos, and submit. Our AI triages it instantly and dispatches a trusted tradesperson, and you can track progress 24/7.
Can I see the status of my repairs?
Yes. Every logged issue has a live status tracker in your dashboard, so you always know exactly where things are up to, no need to call or chase.
How much notice will I get before an inspection?
We'll give you at least 48 hours' written notice before a routine inspection, and inspections happen no more than once every four weeks, in line with the Residential Tenancies Act.
How does my bond work?
Your bond is lodged with Tenancy Services and you'll receive confirmation of the lodgement. At the end of your tenancy it's refunded once the property is returned in good order and any agreed costs are settled.
Where do I find my tenancy documents?
All the important documents for your tenancy are stored in your dashboard for easy access, whenever you need them.